Covid 19 Measures in Effect at Royal Canadian Lodge
- November 19, 2021
Effective September 20, 2021, the Government of Alberta has mandated new Covid-19 restrictions. In response, Royal Canadian Lodge has implemented the Alberta Restrictions Exemption Program along with a number of changes to our services to ensure the health and safety of our guests and employees
Our hotels are open and welcoming visitors. Proof of Vaccination is not required to stay in the hotel.
Under the restriction exemption program (REP), proof of vaccination or documentation of a medical exemption is required for guests age 12 and older to dine in our restaurant, or use the pool, hot tub, & fitness area. Our agents will ask guests at check in if they wish to use these services and obtain the required documentation. This will allow for ease of access to these services while in house with us. Children ages 11 and under who are accompanying adults will not be asked for documentation of Covid 19 vaccinations.
Masks – Are mandatory in Alberta for all indoor public spaces. This includes when entering the lobby, in hotel hallways, elevators and picking up orders at the restaurant. Social Distancing will be practiced in the lobby and throughout the hotel with indication markers in place. Please limit in person interactions with our employees to one member of your household at a time.
Pool, Hot Tub, Sauna & Fitness Room – Are open under the REP. We also have implemented a limit on capacity so that guests may maintain physical distancing between non-cohort parties while sharing the space. Therefore guests are required to make a reservation to use the area. The pool & hot tub are open from 9 am -11 pm daily. Reservations must be made in person, on a same day basis, by in -house guests.
Evergreen Restaurant and Lounge– Proof of vaccination or documentation of a medical exemption is required by guests age 12 or older to receive seated service in the restaurant. Evergreen Restaurant will offer in-room dining or take-out for all guests. Evergreen Restaurant is open daily for breakfast from 7 am – 11 am. Evergreen Restaurant & Lounge is open Tuesday – Sunday from 4 pm – 9 pm for dinner. (Closed for dinner on Mondays).
Grotto Spa – Open for treatment bookings by appointment only.
Housekeeping Service – is not offered as a daily routine. Guests staying more than 4 nights may arrange servicing during their stay by contacting the Front Desk “0”. Housekeeping will be completed while you are out of your room.
Should you wish to arrange a room refresh of clean towels and garbage removal while in house, please contact the Front Desk.
International Travellers - The Canadian Government has announced relaxed entry restrictions for fully vaccinated travellers that have taken effect September 7, 2021. See https://travel.gc.ca/travel-covid for more information.
If you exhibit any symptoms or have been in contact with anyone who has been diagnosed with Covid-19, please contact us to cancel your stay. If you become ill during your stay, please inform our Front Desk immediately so that we can take proper precautions immediately.
Plan ahead for your visit whether travelling from within Alberta, Canada or Internationally. Check opening hours and policies and guidelines for the businesses you hope to visit and make reservations in advance.
We look forward to seeing you at Royal Canadian Lodge in beautiful Banff National Park.
- September 14, 2021
Blink, and you’ll miss it! Autumn in the Canadian Rockies is short but sweet.
“Wonderful stay in Banff....”
“This hotel is in a great location. It is about a 10 minute walk into the shopping area in Banff. There are sidewalks all the way. We had a lovely corner room - the hotel was a very quiet place to stay. The staff at every level were polite and accommodating. There is underground parking. Lots of good places to eat within walking distance. Definitely on my list of great places to stay in Banff!”- Kathy A.
“This is our fifth stay in this hotel over the last several years. We always enjoy our stay here. It’s nice and quiet and comfortable. We had a king size room with fireplace and it was great. One thing that we really enjoy about this hotel is there swimming pool hot tub and steam room. It is absolutely beautiful in their pool area. It’s one of the best ones we’ve been too. The food in the restaurant is also very good. We definitely will be back again next year. ”- Robert T.
“The rooms were so nice. We stayed at a very famous luxury hotel the night before and our room at the Royal Canadian Lodge was much nicer for less than half the price! I will definitely be staying here again!”- Bryce B.
“We'll be back!”
“Our first trip to Banff and we are so pleased we stayed at The Royal Canadian. Heated, covered parking with your window cleaned every morning is representative of the small touches that separate this from other places. Hot cocoa and cookies every night in the lobby were the perfect ending to busy days. With John at the front desk, Jakob and Dillon as concierges, Rachel and Amber as servers, you're in great hands. No question went unanswered, down to how the most excellent rolls were made in hous”- John C.
“Stayed 4 nights. Great hotel. Friendly staff. Apples and oranges out for guests to enjoy, also hot apple cider. Pool, hot tub and steam room very nice. Thoroughly enjoyed it. Rooms cheaper then Moose Hotel which is a basic 2*. Even with parking at $15 A night. Still cheaper. Pros - beds, sheets, towels- wonderful. Spacious room. Easy access to downtown and all sights. Concierge Jorden and Spencer were wonderful.”- Mingxue